Privacy Policy
How Afya Mzuri collects, uses and protects your personal information.
Last updated: 12 June 2026
Afya Mzuri (“we”, “us”, “our”) is a Zambian non-governmental organisation established in 2003 and based in Lusaka, Zambia. We are committed to protecting the privacy of everyone who visits our website or contacts us. This policy explains what information we collect, how we use it, and the rights you have under applicable Zambian law, including the Data Protection Act No. 3 of 2021.
1. Information we collect
We only collect information you choose to give us or that is necessary for the website to function:
- Contact form: your name, email address, phone number (optional) and the message you send us.
- Newsletter sign-up: your name and email address.
- Technical data: basic, non-identifying information such as pages visited and approximate region, collected through cookies and analytics only if you consent.
2. How we use your information
We use the information you provide to respond to your enquiries, send you the updates you subscribed to, improve our website and programmes, and meet our legal and reporting obligations. We do not use your information for automated decision-making.
3. Cookies and analytics
Our website uses cookies to help it work properly and, with your consent, to understand how visitors use the site through Google Analytics. Analytics is only activated after you select “Accept” on our cookie banner, and visitor IP addresses are anonymized. You can decline cookies at any time, and you can clear cookies through your browser settings.
4. How we share information
We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate the website (for example, email or analytics providers), or where we are required to do so by law. Any provider we use is expected to protect your information.
5. Data retention
We keep your information only for as long as necessary for the purpose it was collected, or as required by law, after which it is securely deleted.
6. How we protect your information
We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your rights
Under the Data Protection Act No. 3 of 2021, you have the right to access the personal information we hold about you, to request correction of inaccurate information, to request deletion, and to withdraw consent for marketing or analytics at any time. To exercise these rights, contact us using the details below.
8. Children’s privacy
Our website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children through this website. Where our programmes involve young people, separate consent and safeguarding procedures apply offline.
9. Third-party links
Our website may link to other websites (such as partners or social media). We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it was last revised. Significant changes will be highlighted on this page.
11. Contact us
If you have any questions about this policy or how we handle your information, contact us at enquiries@afyamzuri.org.zm or through our contact page.
